Your Privacy

We respect your privacy and are committed to protecting it. This policy explains how we handle your information.

What We Collect

We collect basic information you provide, such as your full name and email address if you contact us.

How We Use Information

We use your information to provide our services, respond to your inquiries, and improve our website experience.

Third-Party Services

We use trusted third-party services for analytics and website functionality. These services are required to protect your information and use it only for the services they provide.

• Pirsch Analytics

  For web analytics, we use Pirsch Analytics. Pirsch Analytics is a cookie-free web analytics software that was developed according to the Privacy by Design principle. To analyse visitor flows, Pirsch Analytics uses a hashing algorithm to generate a 16-digit number as the visitor ID when the page request is received. The input values are the IP address, the user agent, the date and a salt.

  The visitor’s IP address is not persisted in whole or in part, and is anonymized completely and non-reversibly by the hash. The inclusion of the date and the use of one salt per website ensures that website visitors cannot be recognized for more than 24 hours and cannot be tracked across multiple websites. A rough localisation (country/city) is performed via a locally integrated database.

• Apple Music Web Player

  Our website may embed Apple Music web players for audio content. Apple collects data including website domain, browser/device information, general geographic data (truncated IP), and playback activity. When signed in, additional data is associated with your Apple ID. Data is stored for up to two years and Apple may use cookies or local storage. For details, see their privacy policy.

• Cloudflare Turnstile

  We use Cloudflare Turnstile to prevent spam and abuse. For more information, see the Cloudflare privacy policy.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right of access: You can request copies of your personal data
• Right to rectification: You can request correction of inaccurate or incomplete data
• Right to erasure: You can request deletion of your personal data
• Right to restrict processing: You can request limitation of how we process your data
• Right to data portability: You can request transfer of your data to another service
• Right to object: You can object to processing of your personal data
• Right to withdraw consent: You can withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the details provided in the Contact section below.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Analytics data uses 24-hour identifiers that reset daily and are not linked to individuals. Apple Music web player data is retained by Apple for up to two years as described in their privacy policy. We will delete your personal data when it is no longer needed or when you request deletion, subject to any legal obligations to retain certain information.

Contact

If you have questions about this policy, contact us at hey-ho@atropical.no

Legal Basis

We process your personal data in accordance with the Norwegian Personal Data Act and the General Data Protection Regulation (GDPR) of the European Union. Our legal basis for processing includes:

• Consent: When you provide explicit consent for specific processing activities
• Legitimate interests: For website analytics and service improvement, where our interests do not override your fundamental rights
• Contract performance: To provide services you have requested
• Legal obligation: Where we are required to process data by law

You have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) or your local supervisory authority if you believe we have not handled your personal data in accordance with applicable law.